New SeafarerHelp Website Launched

SeafarerHelp, the confidential assistance service for seafarers and their families, has launched a new website aimed at improving usability.

Hosted by the International Seafarers’ Welfare and Assistance Network (ISWAN) and supported by the ITF Seafarers’ Trust, SeafarerHelp is  a free-to-use service available to seafarers 24/7, 365 days, worldwide. Available in 9 languages, SeafarerHelp can be accessed via telephone, email, SMS, live-chat or letter.

Seafarers are also able to access general information regarding unpaid wages, nearest Seafarer Centres, repatriation, contractual issues, bullying and harrassment and help in seeking employment.

Luca Tommasi, Seafarers’ Trust Project Manager, said of the website launch,

As a major funder of SeafarerHelp, we are extremely proud of the service, and are confident that the new additions will significantly improve usability and access to the website and communication with the operators ISWAN.

 

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Click here to access the new website