The ITF Seafarers’ Trust Port-Based Welfare Services Survey 2016: Summary Report

The ITF Seafarers’ Trust Port-Based Welfare Services Survey 2016 Summary Report presents the findings of a research project conducted by the Seafarers’ Trust between July 2015 and February 2016.

The Summary Report, which you can access below, summarises the key findings of the 2016 survey. Objectives of the survey included:

  • To document the frequency of use of services by seafarers
  • To measure trends between the 1996, 2006 and 2016 survey results
  • To understand the importance, priorities, and concerns of seafarers as to the provision of port-based welfare services
  • To understand any associations between respondents’ age, rank and type of ship

A total of 957 seafarers took part in the survey and subsequent analysis of respondents’ answers to questions has allowed us to draw some key conclusions:

  • Access to internet – 90% of respondents regard internet access to be the most important port-based welfare service. Whilst access to on board internet has improved over the last 10 years, 74% of respondents report that access is either limited or that it is not available at all.
  • Access to shore leave – On board work commitments, limited expenditure to go ashore and fast turnaround times continue to prevent seafarers accessing their shore leave provision. Indeed, 64% report either no access or one instance of shore leave in the last 4 weeks.
  • Welfare workers and Seamen’s Clubs – A majority of 67% consider visits by welfare workers to be important. An additional 53% would prefer to visit a Seamen’s Club as opposed to a cafe, bar or shopping mall in order to access free Wi-Fi. However, the survey does reveal instances of seafarers not knowing the name of the organisation the welfare worker represents. 40% report not seeing a welfare worker at all during their current contract.

We wish to thank all the seafarers who responded to our questionnaires, to the ITF and its affiliates, Crewtoo, InterManager, ISWAN, the International Chamber of Shipping and Anglo Eastern for assisting in the dissemination of the survey.

Click here to read the report